Jacksonville covers more ground than any other city in the contiguous United States, so the first practical question is often which dealer wrote the repair order. Authorized service is spread from the Beaches and the Southside to Mandarin, the Westside, and Orange Park. Many of those stores sit along Southside Boulevard, Atlantic Boulevard, and the I-95 corridors. Florida did not write a separate Jacksonville lemon law for any of them.

The city sees a steady number of new purchases and leases, including from Navy families, the port, and other large employers. A vehicle delivered in Florida is inside the same 24-month rights period whether home is at the Beaches or in Mandarin. Start with a call or the form on this page.

Recalde Law Firm is a Florida lemon law firm, and Jacksonville is part of the state we cover. We represent owners in Duval, Clay, and St. Johns Counties under Chapter 681 and handle those cases from start to finish.

Same paperwork, longer drive to the dealer

Because the city is large, a single defect can produce tickets at two different authorized dealers. That still counts. Keep every repair order, including visits just over the county line. Note the mileage and the dates the vehicle was down. If a service advisor asks you to wait on a part or a software release, write down the date. Waiting is not the same thing as a completed repair.

The practice concentrates on new luxury and electric vehicles. Read the luxury and electric vehicle pages, and the Chapter 681 overview, for how those claims are built. North Florida buyers use the same statute as the rest of the state. See also Tallahassee if that is where the vehicle is serviced.

The Florida Lemon Law still governs a Jacksonville repair history

Florida's Motor Vehicle Warranty Enforcement Act, Fla. Stat. ch. 681, applies to new motor vehicles sold or leased in Florida primarily for personal, family, or household use. The Lemon Law Rights Period is 24 months from original delivery to the first consumer. A nonconformity is a defect that substantially impairs the use, value, or safety of the vehicle. Florida law presumes the manufacturer has had a reasonable number of attempts when the same nonconformity has had three or more repair attempts and the defect continues, or when the vehicle has been out of service for 15 or more cumulative days for warranty repairs.

Those thresholds do not change because the dealer is in Jacksonville. Repair orders from an authorized dealer in the Jacksonville area are the record. The law that reads that record is statewide. Leased vehicles can qualify when the lease term is at least one year — see leased vehicles under the Florida Lemon Law.

Before a buyback or replacement demand, the consumer generally must give the manufacturer a final written repair opportunity. Many claims then go through a state-certified arbitration program, often BBB AUTO LINE, or the Florida New Motor Vehicle Arbitration Board. How a claim works walks through that sequence. What qualifies as a lemon and how many repair attempts matter answer the two questions people ask first.

Contingency fee

If the applicable Lemon Law allows recovering attorney's fees from the manufacturer in addition to your recovery, we pursue that route. Otherwise the contingency fee is 30% of the gross recovery. That fee is based on the gross recovery and is not reduced by lease or loan payoffs, mileage offsets, use deductions, negative equity, or similar items outside our control.

You pay no upfront attorney fee and no retainer. If we don't recover for you, you owe no attorney fee. Court costs and expenses, if any, are disclosed in the engagement — they are not a retainer.

Related Florida Lemon Law pages

Other Florida metros

We also represent owners in these Florida cities: